FAQs
The FAQs listed below aims to answer some of the questions you may have.
Please call me on 07525 758 969 to find out more or contact me now via this website.
Appointment Length Guidance
Appointment times include a brief chat at the beginning of the session to help us decide your treatment plan, ask any questions, and perform any relevant tests/postural assessment if relevant.
The hands-on massage treatment will end 5 minutes before the end of the appointment or slightly earlier if aftercare is needed.
30-minute Follow-Up £35 (Not suitable for new clients)
30-minute follow-up for existing clients who have already been to the clinic before.
A follow-up from a previous treatment to focus on a particular small area already discussed in a previous treatment.
45-minute – £45 (Not suitable for new clients)
45-minute follow-up for existing clients who have already been to the clinic before.
Perfect for a short pick-me-up session or a follow-up from a previous treatment to work on one particular area of focus or for a relaxation treatment.
It’s just enough time for a treatment and you can pop in during your lunch hour!
60-minute – £55
60-minute is the most popular length of a massage session.
I advise booking 60, 75, or 90 minutes for an initial session. There is time to talk through your needs and plan your session, have a relaxing treatment, and discuss some aftercare.
Depending on what you need and how you feel on the day, we can decide at the beginning of your appointment whether you’d like a holistic or deep tissue massage or a combination of the two.
- Swedish-style holistic relaxation massage to improve overall well-being
- relaxation massage with deep tissue massage techniques to work on a more specific area of tension and discomfort
If you would like a remedial or sports massage, please note you will be moved about during a session. You will have to be physically interacting and engaging with your therapist, and willing to complete any homework given to you to aid recovery and to become ‘pain-free’. Anyone who suffers from physical discomfort or limited mobility, regardless of age and ability, can benefit from remedial and sports therapy.
In a remedial or sports massage, further to our initial conversation, I will perform some postural assessments and passive/active mobility tests if relevant to better inform our session. If you would like an initial full postural assessment or have several areas of concern, please book a longer session.
In case postural assessment and testing are necessary, bring a pair of shorts or loose-fitting pants and, for women, also an optional vest-top if you are not happy being in a bra.
75-minute – £70
75-minute session is ideal for an initial session or if you have more than one area of concern.. Plenty of time to talk through your needs and plan your session, have a relaxing treatment, and discuss some aftercare.
In case a postural assessment and tests are needed, please bring a pair of shorts or loose-fitting trousers, and for females also an optional vest-top if you are not happy to be in your bra.
90-minute – £85
90-minute session is ideal for an initial session or if you have more than one area of concern. Plenty of time to talk through your needs and plan your session, have a relaxing treatment, and discuss some aftercare.
In case a postural assessment and tests are needed, please bring a pair of shorts or loose-fitting trousers, and for females also an optional vest-top if you are not happy to be in your bra.
120-minute – £115
120-minute session gives us a lot of time. It is ideal for an initial session if you have several areas of concern or if you would like to combine several treatments in one session (cupping, Reiki, Thai Foot, Holistic, Deep Tissue, Sports, Postural Assessment, Aftercare). We can talk through your needs and plan your session, have a relaxing treatment, and discuss some aftercare.
In case a postural assessment and tests are needed, please bring a pair of shorts or loose-fitting trousers, and for females also an optional vest-top if you are not happy to be in your bra.
Ideal if:
- there are several areas of concern
- need a full postural assessment
- need passive/active mobility tests to inform the treatment
- combine several treatments in one session: Cupping, Reiki, Thai Foot, Holistic, Deep Tissue, Sports, Remedial
- discuss aftercare in more depth
Massage Studio
10-12 Picton Street, Montpelier, Bristol, BS6 5QA
- I’ll send you a confirmation email with details on how to access the building and other info once you’ve booked your massage
- if you are a first time client complete the client intake form included on your appointment confirmation email
- entrace is via number 10, please ring my buzzer. If it is your first visit I will also meet you at the entrance so I can show you around
- you’ll need to be able to walk a couple short flights of stairs to reach the studio
- do not ring the buzzer more than 3 mins before your appointment time as I may be with another client and there is no reception area
- you may use our secure bike parking if you cycle – please arrive five minutes ahead of time via Picton Ln and let me know before hand on 07525 758 969 so I can let you in
- Montpelier is on a residents’ parking scheme (RPS) area (9am – 5pm Monday – Friday) and parking can be limited
- Picton Street has a parking meter and it’s cheap to stay for an hour or two
- there are usually some free spaces on Arley Hill and Sydenham Road
- there is metered parking on Upper York Street and Wilder Street (both aprox. 7 mins walk away) with a 2 hour maximum stay, charges apply Monday – Sunday 8am – Midnight
- the nearest car park that has no limit on the time you can stay is St James Barton (approx. 11 minutes walk away)
- buses run up and down Stokes Croft / Cheltenham Rd, which is only two minutes’ walk away
-
Montpelier train station is just 5 mins walk away
Regular Hours | Autumn 2024
- Mon 3 pm – 6:30 pm (subjet to availability)
- Tues 1:45 pm – 8:30 pm
- Wed 1:45 pm – 6:30 pm
- Thu 1:45 pm – 8:30 pm
- Fri 3 pm – 6:30 pm
- Sat 11 am – 4 pm (subjet to availability)
Additional possible hours will be added to the online booking system closer to the time & announced on the FB Private Group
If you don’t see a time that works for you on the booking system, it is worth trying again later, as sessions do become available again as people re-arrange or extra time is added.
If you are unable to find an appointment slot suitable please email me at info@sandraalonso.com or contact me via this website wih your preferred day/time and I will do my best to accommodate you.
For emergencies or late cancelations please reach me on my number 07525 758 969.
What to bring to your appointment
- for a Remedial & Sports Massage Postural Assessment please bring a pair of shorts or loose fitting trousers that roll up above the knee. And, a vest-top for female if you are not happy to undress to your underwear
- for a Holistic Massage, you will be requested to undress to your comfort level . While doing so, you will have complete privacy while undressing and lying down on the massage table, which will be covered with a sheet or towel. You can opt to keep or remove your underwear depending on your degree of comfort.
- if you can, please bring a drape to cover yourself during the treatment. I recommend a single flat sheet, an extra large towel, or a thin fleece blanket. It just needs to be large enough to cover you fully and soft enough for me to fold back to uncover the areas I will be working on. Your sheets, towels, and blankets may get a little marked from the massage oils used. You may choose to designate specific items as your massage kit
- for added comfort if you do not want couch roll you are welcome to bring a single fitted sheet to put underneath you
- bring any PPE you feel that you may need to use for any massage practice we do. Surgical type IIR masks are now optional for clients and practitioners during treatment.
Less than 48 hour notice | 50% appointment fee
Less than 24 hour notice | Full appointment fee
72 hour notice | Onsite & Events | Full Quote
Please give me 48 hour notice if you need to cancel or reschedule your appointment to get a full refund. To ensure I receive a time sensitive message contact me on my number 07525 758 969. I am only able to check emails once a day.
I do understand that sometimes plans have to change. When you book an appointment my time is reserved exclusively for you. As a small business, I really appreciate the minimum cancellation notice of 48 hours or 72 hours for Onsite & Event work . It gives me the opportunity to offer your space to another client, cancel rooms, etc and saves me from needing to charge you.
This being said, I really encourage and support you to be vigilant with your health . If you need to reschedule or cancel your appointment please let me know immediately and you will easily be able to reschedule.
I really appreciate your courtesy and understanding with this.
If you have any symptoms of or have recently been suffering from nausea, vomiting, or diarrhea, please call as soon as possible to re-book your massage for a later date.
Likewise, if you have any fever, chills, or fatigue potentially relating to cold or flu, it isn’t appropriate to have a massage for either of our interest.
Please take a common sense view on this and re-book your massage as soon as possible if you have any symptoms of illness. Try as much as you can to keep within the cancellation policy time-frames, this will need to be assessed on an individual basis. I keep the right to refuse to massage if you are sick.
Covid operating protocols have been relaxed. Surgical type IIR masks are now optional for clients and practitioners during treatment.
As always, each treatment situation should be risk assessed, if any of us feel that there is a need to use increased PPE or if we feel more comfortable doing so, then that should be respected.
Please bring any PPE you feel that you may need to use for any massage practice we do.
Please follow this link for more info on how to buy an online gift voucher.
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Some ways in which massage might help amongst many others:
- Help to reduce pain by releasing endorphins; endorphins also elevate the mood
- Relax sore muscles, improve muscle tone and flexibility
- Relieve muscular tightness, stiffness, spasms and restrictions in muscle tissue
- Restore balance and the natural healing processes of our bodies strengthening the immune system
- Improve circulation of blood bringing more oxygen and nutrients into the muscle helping reduce fatigue
- Improve nervous function
- Help to increase joint mobility, free adhesions, breaks down scar tissue and decreases inflammation
- Relieve physical discomfort such as sciatic, tension headaches, bad digestions or constipation
- Improve your sleep and energy levels
- Maintain your physical and emotional wellbeing
- Promote body awareness, create a feeling of well-being and enhance self-esteem
- Ease emotional trauma through relaxation
- Decrease the heart rate due to relaxation
- Temporarily decrease blood pressure
- Deepen breathing and improve lung capacity by relaxing any tightness in the respiratory muscles
- Improve digestion and increase movement in the large intestine which helps to relieve constipation
- Reduce levels of the stress hormone Cortisol that can cause insomnia, lowered immunity, high blood pressure, heart disease, depression, weak bones and muscles
- Reduce stress and anxiety that can cause low immunity, high blood pressure, heart disease, depression, weak bones and muscles by relaxing both mind and body
If you have a MoveGB membership and would like to book a 60-min treatment, please check availability and book via the online booking system. Select “Pay Later” and type MoveGB on the note.
I’ll ask you to complete the client intake form provided in the appointment confirmation email where I would verify your postcode, date of birth or mobile phone number.
Please give me 48 hour notice if you need to cancel or reschedule your appointment to get a full refund. To ensure I receive a time sensitive message contact me on my number 07525 758 969. I am only able to check emails once a day.
MoveGB bookings canceled or rearranged with less than 48 hour notice | Full 60-min appointment fee £55
For any questions about your MoveGB membership,you would have to contact them directly.
Travel by…
Car
- Montpelier is on a residents’ parking scheme (RPS) area (9am – 5pm Monday – Friday) and parking can be limited
- Picton Street has a parking meter and it’s cheap to stay for an hour or two
- there are usually some free spaces on Arley Hill and Sydenham Road
- there is metered parking on Upper York Street and Wilder Street (both aprox. 7 mins walk away) with a 2 hour maximum stay, charges apply Monday – Sunday 8am – Midnight
- the nearest car park that has no limit on the time you can stay is St James Barton (approx. 11 minutes walk away)
Bike
- you may use our secure bike parking if you cycle – please arrive five minutes ahead of time via Picton Ln and let me know on 07525 758 969 so I can let you in
Public Transport
- buses run up and down Stokes Croft / Cheltenham Rd, which is only two minutes’ walk away
-
Montpelier train station is just 5 mins walk away
30-minute Appointment Follow-Up – £35
45-minute Appointment – £45
60-minute Appointment – £55
75-minute Appointment – £70
90-minute Appointment – £85
120-minute Appointment – £115
- PAYMENT: To confirm your appointment I take payment in advance by BANK TRANSFER. Check your appointment confirmation email for details.
- HEALTH INSURANCE: Please check which accreditations and qualifications are accepted. I am registered with MTI (Massage Training Institute) and I am able to invoice you for holistic, deep tissue, remedial and sports massage.
- GIFT VOUCHER: Let me know at the time of booking if you have a Gift Voucher code or paper card.
- CANCELATION POLICY: There is a 50% non-refundable appointment fee if you cancel with less than 48 hour notice. If you cancel with less than 24 hour notice you will incur the full appointment fee. I really appreciate your courtesy and understanding with this, please read my cancellation policy section.
- EVENTS & ONSITE: For Events and Onsite Massage please note that the costs are based on the number of clients, frequency of visits, location, and length of time spent per treatment. Please note there is a minimum 72 hour cancellation policy.
- Prices will be reviewed in 2025.
Your health insurance may cover your sessions. Some health insurance policies will be limited to a specific number of sessions and others will be limited by a ‘pot’ of money from which sessions can be taken.
There are many different types of private health insurance policies (be that paid for by an individual or paid for as a benefit by the person’s employer) that offer many different levels of cover. The key is to check your policy and if you can’t find something which specifies massage treatments, call them or drop them an email and ask.
I am aware that the following companies were covering Sports / Remedial / Deep Tissue Massage: Healthshield, Uk Healthcare, Westfield Health and Simply Health. Things do change and you should always check your policy to see that you are covered. The provider will tell you whether you will pay up front and claim the money back or whether they will pay for it.
I have an MTI-accredited Sports and Remedial Massage Diploma so I should meet insurer standars.
£5 off your next appointment
There’s nothing quite as powerful as a personal recommendation. Share my booking page with your friends and tell them about your experience.
As a small way of saying thanks for recommending me, I’ll give you £5 off your next appointment (not valid with any other discount, only applicable to full-price treatments).
- if you can, please bring a drape to cover yourself during the treatment. I recommend a single flat sheet, an extra large towel, or a thin fleece blanket. It just needs to be large enough to cover you fully and soft enough for me to fold back to uncover the areas I will be working on. Your sheets, towels, and blankets may get a little marked from the massage oils used. You may choose to designate specific items as your massage kit
- for a Remedial & Sports Massage Postural Assessment please bring a pair of shorts or loose fitting trousers that roll up above the knee. And, a vest-top for female if you are not happy to undress to your underwear
- bring any PPE you feel that you may need to use for any massage practice we do. Surgical type IIR masks are now optional for clients and practitioners during treatment.
- for added comfort if you do not want couch roll you are welcome to bring a single fitted sheet to put underneath you
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