Please give me 48 hours notice if you need to cancel or reschedule your appointment to get a full refund. To ensure I received a time sensitive message contact me on my number 07525 758 969. I am only able to check emails once a day.
When you book an appointment my time is reserved exclusively for you. I do understand that sometimes plans have to change, I request a minimum of 48 hours notice to cancel or re-arrange your appointment to save me from needing to charge you.
As a small business, I really appreciate the minimum cancellation notice as it gives me the opportunity to offer your space to another client, cancel rooms, etc.
- If you cancel with less than 48 hour notice you will incur the full appointment fee
- If you cancel with less than 24 hour notice you will incur the minimum £25 booking fee
This being said, I really encourage and support you to be vigilant with your health during this pandemic. If you need to reschedule or cancel your appointment please let me know immediately and you will easily be able to reschedule.
I really appreciate your courtesy and understanding with this.